FHHOA Office 2033 NW Miller Road Portland, OR 97229 map > Office Hours: Mon - Fri 9:00am - 5:00pm tel 503.297.9400 | fax 503.297.9408 | email us
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We are here to help you! Forest Heights Management Staff Office Team: Stephen K. Herr, CMCA, AMS, General Manager - sherr@fhhoa.com Sharon Aiger, Office Administrator - saiger@fhhoa.com Kim Monaco, Communications Coordinator - kmonaco@fhhoa.com Molly McManus-Oliver, Compliance Coordinator - compliance@fhhoa.com
Maintenance Team: Richard Metzger, Maintenance Supervisor Juan Guerrero, Maintenance
Call us at 503.297.9400 if you have any questions or need help!
Stephen K. Herr General Manager Email | 503.297.9400
Stephen Herr is the current General Manager of our prominent and beautiful Forest Heights Community. Stephen took over the reins in 2008 and has provided the leadership to guide our community down the path of positive change ever since. Stephen holds the titles of Certified Manager of Community Associations (CMCA) 1997 and Association Management Specialist (AMS) 2008. He is dedicated to providing quality community services and is committed to maintaining the Forest Heights mantra as the “best place to live in Portland”.
Stephen believes that there are three keys to successful Homeowners Association (HOA) management: communication, financial planning and effective proactive management. He enjoys navigating through the daily challenges of our community and understands that his primary role is to protect, maintain and enhance community and property values.
Born and raised in Maryland, then educated in New England, Stephen moved to Lake Tahoe in 1980 after a two year stint in the Caribbean. He and his family relocated to Oregon in 2006 from beautiful Incline Village, Lake Tahoe after decades in resort association management. Stephen is an outdoor enthusiast and can be found many evenings hiking, biking, or playing volleyball at the local gym.
Molly joined the Forest Heights staff in July, 2009. She brings with her several years of property management experience, having previously owned a local residential firm. She currently works Tuesdays, Wednesdays and Thursdays from 9 to 3:30.
In her role as Compliance Coordinator, she works with owners to achieve compliance with the rules and regulations of Forest Heights, coordinates the work of the Architectural Review Committee and investigates and responds to complaints.
Molly’s goal is to help you understand the governing documents of Forest Heights and to assist you in working within those rules and regulations to help protect the property values of all, while helping to maintain the pre-eminence of Forest Heights as a community.
Born and raised in the Portland area, she lives with her family in the adjacent neighborhood of Cedar Ridge.
Sharõn joined the ForestHeights staff as the Office Administrator in August 2004.Her responsibilities include processing dues invoicing, receivables, and processing payables while coordinating daily administrative duties.
Sharõn has many prior years of experience working in community association management in various administrative and accounting capacities.
Sharõn's ultimate goal is to provide exemplary customer service to all members of this prestigious community.
Kimberly Monaco Marketing, Communications and Event Coordinator Email | 503.297.9400
Kimberly joined the Forest Heights staff in January, 2010, and brings over 20 years experience developing marketing and communication plans for companies ranging in size from 50 to thousands of employees.
In her role as Marketing, Communications and Event Coordinator, Kimberly's primary responsibility is to ensure the delivery of clear, consistent and proactive communication between the Homeowners Association and the Forest Heights community.
As staff liaison to the Communications Committee, Kimberly's goal is to help strengthen the HOA's current communication channels and to develop new methods of communication that will enhance the experience of living in Forest Heights.
In addition, Kimberly serves as staff liaison to the Community Activities Committee and is responsible for planning and executing all Forest Heights community events.
Richard Metzger Maintenance Supervisor Email | 503.297.9400
Richard joined the ForestHeights staff in March 2003 as the Maintenance Supervisor.He has over twenty years of experience working in the landscape construction industry around the Portland area.
Richard’s main responsibilities include ensuring that our trail system and natural areas remain accessible and adhere to the association’s aesthetic requirements.
Juan joined the ForestHeights staff in August 2005 as part of the maintenance staff.His many responsibilities include building and maintaining the trail system, clearing blackberries, painting, working with the drainage and irrigation system, and planting throughout the community.
Juan has over 10 years of experience in the field of landscape maintenance, construction, irrigation and painting.
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